Frequently asked questions

Customers might want guidance on how to navigate the website and place an order, including adding items to their cart, proceeding to checkout, and making payment.

Providing information about accepted payment methods, such as EasyPaisa/Jazz Cash/Upaisa and C.O.D (Cash on Delivery), can help customers choose the most convenient option for them.

Customers may inquire about shipping options, including whether international shipping is available, estimated delivery times, and associated costs.

Customers often want to track their orders to know when to expect delivery. Providing details on how to track orders and any tracking numbers or links can enhance the customer experience.

Clear information about the store’s return or refund policy, including conditions for returns, exchange procedures, and refund timelines, can help address customer concerns and build trust.

Customers are likely to inquire about the freshness and quality of the food products being sold. Providing details about sourcing, quality control measures, and any certifications can help reassure customers.

Customers with dietary restrictions or preferences may ask about the suitability of products, such as whether they are gluten-free, vegan, organic, or free from specific allergens.

Providing storage instructions for various food products, including temperature requirements and shelf life, can help customers maintain product freshness and quality.

ustomers may inquire about available discounts, promotions, or loyalty programs. Providing information about ongoing offers or how to sign up for notifications can encourage repeat purchases.

Offering clear contact information and support channels, such as email, phone, or live chat, allows customers to seek assistance with any questions or issues they may have regarding their orders or products.